top of page

Privacy Policy

Magdalene Sanctuary of Light processes your personal data as shown in this policy when you use our services, website and / or because you provide this information to us yourself. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this policy only.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

We take your privacy very seriously. We do not store credit card details. All data you provide us with is stored in our secure servers and all payment transactions occur securely via PayPal are encrypted using SSL technology. We will do our best to ensure your data stays protected, yet please note that when you do send data to our website, it is done so at your own risk.


Below you will find an overview of the personal data that we may process:
•    First and last name
•    Gender
•    Date of birth
•    Contact details (postal address, email address and mobile or other phone number)
•    Username and password, nickname/screen name
•    Payment information (such as your payment card number, expiration date, and card security code)
•    Nationality
•    IP address
•    Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone Information
•    Billing information (such as delivery address, and billing address)
•    Purchase history
•    Internet browser and device type
•    For example, if you sign up to receive a free ebook, video or blog, newsletter or other information, participate in one of our surveys, or sign up for a webinar or other form of free inspiration, we will ask you to share your details with us such as your first name, last name and e-mail address so that we can deliver the requested information.
•    If you sign up for a free or paying coaching conversation, we ask for your email address and/or telephone / mobile number and / or skype ID so that we can contact you to speak to you. We also may collect comments, feedback, reviews, recommendations, and personal profile.
•    When you purchase a service , in addition to your first name, last name and e-mail address, we may also ask for your address, telephone / mobile number and possibly your billing address.  We ask your telephone number to be able to speak to you personally for support regarding the delivery of the service or product or to schedule appointments for the delivery of our courses, programs or services. If you would like an invoice, we also ask for your invoice details so that we can prepare an invoice.
•    When you send us an email or other messages, we may save those messages.

For what purpose and on what basis we process personal data.
Magdalene Sanctuary of Light processes your personal data for the following purposes:
- The handling of your payment
- Sending you our newsletter and/or other marketing material
- To be able to call you or send you an email if this is necessary for us to carry out our services
- To inform you about changes in our services and products
- To offer you the possibility to create an account
- To deliver services to you

- To provide and operate the Services;

- To provide our Users with ongoing customer assistance and technical support;

- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

- To comply with any applicable laws and regulations.

- Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

- Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

- Our EMS provider is Mailchimp.

- Magdalene Sanctuary of Light also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
- For example, we may email you to deliver the services you have purchased, as well as the support you need to use them, such as the registration link for our online learning environment, answers to any questions you may have, possibly your invoice.
- We may also email you to ask for your feedback on our services.


Contact form and newsletter
- Magdalene Sanctuary of Light offers through our website the opportunity to ask questions using a contact form, where you are asked to fill in data to handle your question. You choose what information you provide. The information you send us is kept as long as the nature of the form or the content of your e-mail is necessary for a complete response and processing.
- Magdalene Sanctuary of Light offers a newsletter by which we want to inform interested parties about our products and / or services. Each newsletter contains a link by which you can unsubscribe. Your email address will only be added to the list of subscribers with your express permission.


Publications
Magdalene Sanctuary of Light does not publish your customer information.


Advertisements
Our website displays advertisements.

Social media buttons

Social media buttons are included on our website. The operators of these services use this information to collect your personal data.


Automated decision making
Magdalene Sanctuary of Light makes no decisions about matters that could have a significant impact on persons, based on automated processing. These are decisions made by computer programs or systems, without a human being involved.

How long we keep personal data
- Magdalene Sanctuary of Light does not keep your personal data longer than is necessary to fulfill the purposes for which they are collected and subsequently processed. We apply the following retention periods for the following (categories) of personal data:
- Personal data customer with regard to tax storage obligation > 7 years after end of customer relationship > to (possibly) use data towards or at request of the tax authorities
- Personal data customer without fiscal obligation (other documents) > 1 year after end of customer relationship > to be of service to each other.

Third parties
Information is not shared with third parties, with the exception of our EMS, Mailchimp (as described above. On our website, the data you share with us is transmitted to us via a secure connection (SSL).

Choices for personal data and modification/ unsubscription of newsletter and other communications
If you wish, you can at any time ask to:
- gain access to what data about you we hold on you
- modify your data with us
- remove some or all of your data from our e-mail list.

Changes to this Privacy Policy
We reserve the right to make changes to this privacy policy. It is recommended that you consult this privacy policy regularly so that you are aware of these changes.

If you don’t want us to process your data anymore, please contact us at info@magdalenesanctuaryoflight.com

bottom of page